Legal & Privacy

Privacy Policy

We respect your privacy and are committed to protecting your personal information. This policy explains how Indian Pandit collects, uses, and safeguards your data.

Last updated: April 2025

📋 1. Information We Collect

When you use Indian Pandit to book ritual services or register as a pandit or vendor, we collect certain personal information necessary to provide our services.

Information you provide directly:

  • Full name, email address, and phone number
  • City, state, and location details for service delivery
  • Type of ritual or ceremony requested
  • Preferred date, time, and mode (home visit, temple, or online)
  • For pandit/vendor registration: qualifications, specialisations, and service areas
  • Any additional details shared in contact or inquiry forms

Information collected automatically:

  • Browser type, device type, and operating system
  • IP address and approximate geographic region
  • Pages visited and time spent on our platform
  • Referral source (how you arrived at our site)

🪔 2. How We Use Your Data

We use the information collected solely for legitimate service and business purposes:

  • Processing your booking and matching you with a verified pandit
  • Confirming your appointment and sending service updates
  • Coordinating ritual materials, samagri, and ceremony requirements
  • Responding to your queries and providing customer support
  • Onboarding and verifying pandits and vendors on the platform
  • Improving our platform and service offerings
  • Sending relevant updates about your booking or new services (you can opt out anytime)

We do not sell your personal data. Your information is only used to deliver the spiritual services you request and to improve your experience on Indian Pandit.

🤝 3. Data Sharing

Indian Pandit may share your information in the following limited circumstances:

  • With assigned pandits or vendors — to facilitate the booked ceremony or service (name, contact, location, and ritual details)
  • With service partners — for samagri sourcing, logistics, or technology providers who assist in service delivery, under strict data agreements
  • For legal compliance — when required by law, regulation, or valid legal process
  • Business transfers — in the event of a merger or acquisition, your data may be transferred with appropriate safeguards

We do not share your personal information with advertisers or for marketing purposes without your explicit consent.

🍪 4. Cookies

We use cookies and similar tracking technologies to enhance your experience on our platform.

  • Essential cookies — required for the platform to function correctly (form submissions, session management)
  • Analytics cookies — help us understand how users interact with the site, so we can improve it
  • Preference cookies — remember your settings and preferences between visits

You can control or disable cookies through your browser settings. Note that disabling essential cookies may affect the functionality of booking forms.

🔐 5. Data Security

We implement industry-standard security measures to protect your personal information from unauthorised access, disclosure, or misuse:

  • SSL/TLS encryption for all data transmitted through our platform
  • Access controls ensuring only authorised personnel can view booking data
  • Regular security reviews and vulnerability assessments
  • Data minimisation — we only collect what is necessary for service delivery

While we strive to use commercially acceptable means to protect your data, no method of internet transmission is 100% secure. We encourage you to use strong passwords and contact us immediately if you suspect any unauthorised use of your information.

6. Your Rights

You have the following rights with respect to your personal data:

  • Access — request a copy of the personal information we hold about you
  • Correction — ask us to correct inaccurate or incomplete information
  • Deletion — request deletion of your personal data, subject to legal obligations
  • Opt-out — unsubscribe from marketing communications at any time
  • Data portability — receive your data in a structured, machine-readable format

To exercise any of these rights, please contact us at the details provided in Section 10.

🔗 7. Third-Party Links

Our platform may contain links to third-party websites or services. These are provided for your convenience and do not constitute an endorsement. Indian Pandit is not responsible for the privacy practices or content of any third-party sites. We encourage you to review the privacy policy of any site you visit.

🧒 8. Children's Privacy

Indian Pandit is not directed to children under the age of 13. We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us and we will promptly delete it.

🔄 9. Policy Changes

We may update this Privacy Policy from time to time to reflect changes in our services, legal requirements, or best practices. When we make significant changes, we will update the "Last updated" date at the top of this page. We encourage you to review this policy periodically. Continued use of Indian Pandit after any changes constitutes your acceptance of the revised policy.

📬 10. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or how we handle your data, please reach out to us:

We aim to respond to all privacy-related inquiries within 5 business days.